The global couriers and messengers’ market was worth nearly $541.6 billion in 2019, growing at a compound annual growth rate (CAGR) of 9.3% since 2015, and is expected to grow at an 11.1% CAGR to nearly $824.9 billion by 2023. The main function is to minimize delays and accelerate time to completion by cutting down on multitasking. With so many tasks to consider from planning to costing, manufacturing, servicing, marketing and sales, inventory management, and shipping and payment, it makes perfect sense that a mixture of technology and fleet management would be the go-to solution for thousands of existing courier businesses.
Courier, express, and parcel (CEP) services industry holds a bright potential for fast market growth. A basic rule for this industry is that volumes will grow at about twice the growth rate of GDP.
The manual shipment process is a tedious job for most courier services. But it has been the practice for a long time now. Even with the advent of technology, the underlying process still remains largely the same. It results in increased errors and waste of human hours.
If you keep your customer informed of all the trouble you're going through and the steps taking to solve them, you'll build long-term customer relationships based on loyalty.
Customer satisfaction is critical to the success of your company. Choosing a courier service that goes above and beyond for you and your customer can result in repeat sales.
Logistics and transportation managers often find the movement of freight between trade partners an uphill battle! It is necessary to make the transit easier, cheaper, and more efficient
To facilitate customers and be more competitive, courier companies are constantly exploring ways to be leaner, lighter, and more flexible. Businesses need to continuously evolve in order to stay relevant and the demand to offer more competitive prices and ‘more-for-less’ will keep growing.
Our primary goal is to develop long-term relationships with our clients and partners based on trust, professionalism, and enjoyment of what we do. One of Citta Solutions' core philosophies is to keep things simple. Our processes are designed to address your needs and satisfaction with your requirements. We know the value of human relationships.
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