Case study

Redbus

Detailed Case study on Redbus

Redbus is the main inter-city bus ticketing service in India. Redbus is a section of Ibibo Group, India’s first online travel group that also owns the leading hotels and air aggregator, goibibo.com.

Redbus founded in 2006 in Bangalore, India. Redbus now connects different cities across the world with just a click of a button. Redbus has transformed the online bus ticket booking industry by bringing together over 2,000 bus operatives covering over 100,000 routes across countries.

With its mobile application downloaded by over 7.5 million loyal customers, redbus is the massive community of bus travelers in the world.

Redbus provides bus travelers, the easiest and hassle-free booking occurrence ever. Pick your destination, select bus based on user ratings, view the seat layout, choose available seats, and reserve your ticket in just a few clicks! The Redbus experience does not end with the booking.

In a series of industry-leading features, Redbus offers navigation to bus boarding points, real-time tracking of buses and information on rest stops. Redbus also partners with leading bus operators to provide exclusive ‘Red Deals” to customers booking on Redbus. A dedicated 24*7 customer-care unit is available to cater to all the passenger's needs while they are on-the-go.

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Objective

Redbus tracking application intended to develop a market - place for Bus owner or peoples where they can Track bus with ease. The aim was to make Redbus was worry free about recognition of exact bus place

Detailed Case study on Redbus

Synopsis

Redbus tracking help bus agents, owner, and traveler to track bus so that they will reach on time at the bus stop.

It helps traveler`s relatives to know about exact bus location. This information helps the traveler to have an easy and secure journey.

The Result of Our Work

  • Rationalization of time and activity management
  • Increase of public safety
  • Contribution on saving natural environment
Detailed Case study on Redbus

Pain Area

  • Facing challenges in the form of logistical problems.
  • Mismanagement of the drivers.
  • Manhandling of the GPS device.
  • Timely allotment of buses for installation of the GPS devices.
  • Timely allotment of Bus Queue Shelters for installation of PIS.
  • Getting timely approvals from different stakeholders.
  • Connectivity issue – Whenever bus goes on hilly terrain, there is a connectivity problem.

Target Audience

  • Bus Agencies
  • Bus Booking Poeple`s
  • Travel Agencies

Acknowledgment

We had successfully completed the project in timely manner by considering all the user requirements and therefore got appreciation from client on successful closure of the project.