The severe spread of COVID-19 has halted domestic and trade activities across various economies which have disrupted routine activities of multiple industries.
All Industries, Organisations are forced to stop their routine. In this situation of nationwide lockdown, it’s a tough challenge for all organizations to continue their routine and work with the same efficiency and commitment.
But we are committed to our clients and we are stick to our goal. To provide what our clients want and when they want, we can’t afford any disturbance in our routine.
We have accepted the challenge given by this pandemic COVID-19. We stick to our routine via working remotely. We are working with the same amount of enthusiasm, passions, focus and work commitment and providing a guarantee that no client will suffer.
How are we working remotely during pandemic COVID-19?
If it’s a challenge then yes we are accepting the challenge to continue to work with the same productivity while working remotely.
We have provided all the resources including hardware and software both to our employees at their home and set up a work desk to avoid all kind of disturbance while they are working remotely. We are ensuring that they are having all the required stuff to perform their work at their best like always and can focus on their work.
One of the most important things, when you are working remotely, is – COMMUNICATION. If the communication is not proper then it can create issues like time lags, misunderstandings, lose of context, delay in work etc. That’s why it is very imperative to find out the best and effective way of communication with your team when you’re not working face-to-face.
Now coming to the question that Which are the best communication tools for remote working?
Well, you will find a big list for that if you search on google and will get confused by seeing lots of options also it will be time-consuming. Let me help you by listing only the best options which are widely used and our favourite too.
- GOOGLE DRIVE
Slack is one of the most famous tools amongst remote employee. It is widely used as it is easy to use and brings the team together. Slack provides instant messaging features.
- Channel– You can create a channel for a different team, different project, creat general group for common announcements. Team members can join and leave the channel easily.
- Threads– It’s the best feature in slack that keep the side conversation on for a particular topic.
- Document Sharing- Sharing of documents and file is very easy just by one click. This feature of slack makes itself a smart alternative of email.
- Mobile-Friendly– As it can be used in all device like computer and mobile, it keeps you engaged with your team wherever you are.
Zoom is the best option for video conferencing having 500M users and ranked #1 in customer satisfaction. This app is super easy to download and use and it’s totally free. It provides features like:
- Meetings- Online Meetings, Training & Technical Support
- Video Webinar-Marketing Events & Town Hall Meetings
- Conference Room-Build Collaboration-Enabled Conference Rooms
- Chat-Enable live chat in meeting and webinar
3. Google Drive
Best option to manage your file. Also, it is very safe and secure and solves the storage problem. Google Drive provides 15GB storage for free and for more storage you can upgrade. It is linked with your Gmail account so it is super easy to access. You can store all kind of file like documents, emails, photos, contacts etc
Skype is a free communication tool for call and chat. It is also one of the most famous communication tools among remote employees. Skype is one of the most favourite communication tools for Recruiters. Most of the time Interviews are conducted on Skype only. Another important thing about Skype is it can be used in all devices. Some of the important features provided by Skype are:
- Audio and HD Video Calling
- Smart Messaging
- Screen Sharing
- Call recording and Live subtitles
- Call Phones
- Private Conversations
We are using all kind of communication medium like Slack, Skype, Zoom to avoid any kind of delay. And thus we can meet our daily target.
How are we able to satisfy our client?
Our support and customer care department is working very hard to answer all the calls and query of our client. They are working 24/7 and answering client within no time. They are continuously in touch with our client and this is the way we can satisfy our clients.
“Satisfied customer is the best source of advertisement.”-G.S.Alag
How are we ensuring continuous productivity during pandemic COVID-19?
We are an awesome team of 50+ experts working globally to achieve our common goal. Our employees are experts in their respective field like Web Development, App Development, Designing etc. They are passionate about coding. They are feeling very safe and happy while working from home.
We are continuously motivating our employee and boosting their employability skills. We are organizing various training & development program for their self-development.
“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful. “-Albert Schweitzer
What are we focusing on?
We are working remotely but we are not compromising with our values and quality. We always focus on:
- Product Quality
- Client Satisfaction
- On-time delivery
- Before and After-sales services
- 100% work commitment
How we can help you in your business?
We are a global multi-service company, and our services cover all aspects of software development. We focus on delivering for our clients and their customers.
Our services span the entire application lifecycle. Our comprehensive delivery options enable us to distribute work across global locations to align with clients’ cost, speed, and risk requirements. With experience in the latest technologies and standards, we offer many of the core services that organizations require such as:
- software development
- web development
- web design
- branding and many more.
No matters what your business verticle is as we are experts in 12 business verticals with 10+ years of experience.
Have a look:
- Transport & Logistics-https://cittasolutions.com/transport-logistics
- Health care-https://cittasolutions.com/health-care
- CRM/ Sales-https://cittasolutions.com/CRM
- Custom House Agent-https://cittasolutions.com/custom-house-agent
For more information feel free to contact our team and our experts will provide you with the best solutions for your business.